Privacy Policy

Effective Date: February 16, 2026

Southern Colorado Business Solutions LLC ("Soco Biz") operates out of Pueblo West, Colorado, serving the front range and mountain communities including the Sangre de Cristo and Wet Mountain regions. We are committed to protecting the privacy of our clients and their customers.

1. Information Collection and Intent

We collect information necessary to deploy Automated Voice Infrastructure and Inbound Handling Systems. This includes:

Identity Data: Name, business name, and professional titles.
Contact Data: Email addresses and phone numbers provided for system integration.
Communication Data: Voice recordings and text transcriptions generated through our automated systems to ensure appointment accuracy and intent capture.
Technical Data: IP addresses and usage patterns on our scheduling funnels.

2. How We Use Your Data

Data is utilized strictly for the operation of your voice and messaging systems, including:

Booking appointments and capturing customer intent.
Providing "Call-to-Text" functionality when voice lines are occupied.
Managing reputation and CRM sequences via our integrated platform.

3. SMS & Mobile Communication Compliance

        Mandatory Disclosure: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
    

By providing your phone number and opting into our systems, you consent to receive automated messages. You may opt-out at any time by replying "STOP". For assistance, reply "HELP". Message and data rates may apply.

4. Data Sharing and Sub-Processors

We do not sell your data. We share information only with essential sub-processors required to maintain your infrastructure (e.g., specialized communication gateways and CRM hosting). These partners are legally bound to uphold the same privacy standards as Soco Biz.

5. Regional Compliance

As a Colorado-based entity, we adhere to the Colorado Privacy Act (CPA). Residents have the right to access, correct, or delete their personal data. Requests can be directed to our support team.

6. Security

We implement enterprise-grade encryption and access controls to protect your data from unauthorized access, consistent with industry standards for voice and data operations.

Contact Information

For questions regarding this policy or our operations in Southern Colorado, please contact:

Southern Colorado Business Solutions LLC
Pueblo West, CO
Email: support@socobiz.us